Procruiser

Procruiser
Purser

Joined: 12/27/2013
1
Cruise
1
Review
5
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About Procruiser



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Procruiser's Past Cruises

Serenade of the Seas

December 2013 - Serenade of the Seas to Caribbean

Bad cruise experience

The on board credit and restaurant credit was non existent and having proof in writing wasn't good enough went to customer service 4 times and I finally had to call the travel agent but to no avail-customer service was no help at all this is the 2nd royal Carribbean cruise that I went on and the on board credit was incorrect and then you have to give them proof which I had but the proof in writing but that wasn't enough.  My wife and I cruise a lot and I have never had any problem with my on board credit with other cruise companies except with royal Carribbean they need to send a secret employee to carnival and see how to do it correctly

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Procruiser's Tips

Falmouth, Jamaica - Don't go to royal Carribbean red stripe beach it's not worth $28.00 per person it should be free

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received a helpful vote on their Serenade of the Seas cruise review - Bad cruise experience

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received a helpful vote on their Serenade of the Seas cruise review - Bad cruise experience

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added Dec 12, 2013 cruise on Serenade of the Seas to their profile.