March 2017 - 14 Night Caribbean Adventurer (Ft. Lauderdale Roundtrip) Cruise on Crown Princess
Luggage
Potsie
Purser
Joined 03/2017
1
Cruise1
Review4
Helpful VotesPast cruises
Crown Princess
Sail date: March 25, 2017
Disappointed when we got on ship and our suitcase was damaged and not much success in dealing with the issue. Lost our luggage ID tags , broke off the handle, they tried to repair ( 2 bit fix). But it broke again when we got off the ship. Wouldn't replace personalized bag tags. ( had to use black felt pen ) Received NO real help from front desk. Very Disappointing!!!! Unhappy with the food in buffet and having to pay for water ( asked for a glass of water with ice on the top deck. I was asked for my card ????). I didnt bye that one. It rubbed me the wrong way.
Cruise tips
Ft. Lauderdale (Port Everglades), Florida
Loaders need to be more careful with luggage
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Disappointed when we got on ship and our suitcase was damaged and not much success in dealing with the issue. Lost our luggage ID tags , broke off the handle, they tried to repair ( 2 bit fix). But it broke again when we got off the ship. Wouldn't replace personalized bag tags. ( had to use black felt pen ) Received NO real help from front desk. Very Disappointing!!!! Unhappy with the food in buffet and having to pay for water ( asked for a glass of water with ice on the top deck. I was asked for my card ????). I didnt bye that one. It rubbed me the wrong way.