Pollynana

Pollynana
Third Mate

Hometown: Jacksonville, Florida
Joined: 12/08/2012
2
Cruises
2
Reviews
13
Helpful Votes
438

About Pollynana

I have cruised several times, at least four Norwegian Cruise Lines, two Royal Carribean, and two Holland America cruises. I am retired and love to cruise.


Favorites

Cruise Lines: Norwegian Cruise Line

Ships: Norwegian Dawn

Destinations: Caribbean - Southern


Following

Pollynana's Past Cruises

Norwegian Getaway

January 2015 - Norwegian Getaway to Caribbean - Eastern

Beautiful Ship, lots of activities for families

Our family has taken several cruises, from Royal Caribbean to Holland America, to NCL.  We have been on older ships, new ships, and mid-size ships.  Our cruises have been 7-day and 12-day cruises, most often in the Caribbean.  We chose this particular ship because of the venue it offered, and the price was comfortable for us.  What we found was that this new ship is definitely structured to entertain the young adult cruisers with children.  There were plenty of activities (rock climbing, "zip" lining and water slides) with a "club" for tweens to enjoy.  Bikini Bottom pool area was fun to watch. There were plenty of places to enjoy company, but few to enjoy a quiet moment.  This ship holds almost 4,000 passengers, with about 1,700 service staff.  Our cruise on Holland America hosted 2,000 passengers with a staff of 1,800.  There was a huge, huge difference in the personal service we received - from the long lines wherever we went, to the very satellite-deficient Internet Café.  The room stewards were always there, but never seen.  They were pleasant, warm and welcoming.  The Garden Café (buffet) was much better than most of the restaurants onboard ... although there again the lines were staggering.  We never had a problem finding a place to sit, however - there are plenty of seats for relaxing and dining if you can manage walking distances.  I probably would not go on another cruise on a ship this large again...but for younger cruisers it would be awesome!  The shore excursions were basic, the onboard activities were all-consuming and touched on a wide range of interests.  The play "Legally Blonde" was fun, the casino constantly hopping with activity, and plenty of restrooms were scattered throughout the ship.  One thing I did miss was having a priest on board.  My first NCL cruise had a priest who performed a marriage renewal ceremony, which made that cruise very special for us.  Also missing was a daily "good morning" from the bridge.  That was nice.  We had information available on our television in the suite, but that personal touch with an update on location and weather made it nicer.  We had two announcements on the eight days onboard.   

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Zuiderdam

November 2012 - Zuiderdam to Panama Canal, Central America

Very disappointed

First I must mention that for the third time in my extensive cruise history, I booked passage on a cruise ship that was sailing it's last time before being drydocked. I wish that I had been told this before I booked this very expensive cruise. Why? Well, on the Norwegian Dawn I found that the people that booked the verandah suite next to me paid less than half of what I paid for, the staff on the ship was sparse to say the least, and it was obvious that the cruise line was milking the most it could before the ship was refurbished. The second time, it was on a Royal Carribean ship that had been sold to France and was making its last cruise before being handed over. That was quite evident in the fact that trash recepticles were overflowing, coffee was absolutely unheard of on the ship, and as for service, well it was miserable, to say the least. Our two-family suite was on the top living deck, right under the buffet. All night long we were subjected to a thundering noise, causing me to run to the window to see if we were in the midst of a storm. I found out that it was the kitchen staff rumbling carts of dishes over a joint in the ship, right over our room. The air vents in the bathroom did not work, so we were subjected to a sewer smell the entire cruise, and the shower did not drain, so we ended up wading in water every time someone showered. This time, because my husband had been stationed in Panama some years ago, I was very interested to see it. We paid premium for our verandah suite, but still the bottom bedsheet was small, not fitted, and therefore halfway through the night I found myself sleeping on a bare mattress (yuck!). The service was impeccable, the waitstaff were overworked, and I found an absolutely inexcusable (although they made a comic attempt at a serious response) noises near our suite. Every night I would hear a banging, as if a steel door slammed against the wall near my door. I actually recorded the noise and went to the front desk to complain. I was told to come back a day later if I heard it again. I did. I called and they sent someone to our deck (I was on deck six, in suite 6115), and the poor girl jumped out of her skin when she heard it, saying "oh, that can't be good". She went to investigate. Later that evening I was called to be told that the noise was "flexing of the ship" due to high seas. SERIOUSLY? This is my seventh cruise, and you tell me that the ship flexes so much it causes someone who works on the ship to say "Oh, that can't be good?" I laughed when they offered me earplugs. Yup. Earplugs. Thanks to Holland America, we have decided to fly to the Grand Canyon next year instead of cruising with them. Avoid them.

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Pollynana's Tips

Norwegian Getaway Norwegian Getaway - Use the "main" pool (which is very small) after 7:00 p.m. when most of the people utilizing the bar areas have left and there's room to enjoy the hot tubs and perhaps swim a bit. The pool was supposed to close at 10 p.m., but we were shooed away at 9:30 some evenings, which was a disappointment.
Zuiderdam Zuiderdam - You get more information logging onto the ship's website and reading the cheeky captain's log that is posted rather than wait for announcements.

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Recent Activity

received a helpful vote on their Zuiderdam cruise review - Very disappointed

received a helpful vote on their Norwegian Getaway cruise review - Beautiful Ship, lots of activities for families

received a helpful vote on their Norwegian Getaway cruise review - Beautiful Ship, lots of activities for families

received a helpful vote on their Norwegian Getaway cruise review - Beautiful Ship, lots of activities for families

received a helpful vote on their Zuiderdam cruise review - Very disappointed

received a helpful vote on their Norwegian Getaway cruise review - Beautiful Ship, lots of activities for families

received a helpful vote on their Norwegian Getaway cruise review - Beautiful Ship, lots of activities for families

received a helpful vote on their Norwegian Getaway cruise review - Beautiful Ship, lots of activities for families

shared a quick tip for Norwegian Getaway"Use the "main" pool (which is very small) after 7:00 p.m. when most of the people utilizing the bar areas have left and there's room to enjoy the hot tubs and perhaps swim a bit. The pool was supposed to close at 10 p.m., but we were shooed away at 9:30 some evenings, which was a disappointment. "

reviewed their Caribbean - Eastern cruise on Norwegian Getaway and gave it 4 stars!