PeterZopes
Third Mate

Hometown: Frankfurt
Joined: 07/01/2015
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PeterZopes's Past Cruises

Quantum of the Seas

June 2015 - Quantum of the Seas to Other (Asia/Africa/Middle East)

Far below expectation

The ship itself is beautiful but the service was horrible. Waiting time of 30 minutes in the restaurant without any action towards us. Only after calling the supervisor, she served us and it was good. No drinks offered around the pool, only self service at the bar with one bar tender only - you may imagine the waiting time. At 9 p.m. all 3 bars on deck 14 closed - at 30° C sitting outside was not possible due to films shown instead of serving drinks and offering music.

Most of the musicians seem to have left the ship latest in Singapore - very poor live music, nothing in the pool area. 

To get a reservation in the Grand was impossible during 9 days. The official dress code here is formal, but most of the guest (mainly chinese) where sitting there in tank top and flip flops. In the other restaurants used tables have not been cleaned up so we were sitting surrounded by empty dirty tables.

And at the end, the disembarkation was a big mass - due to a delay in arrival we had to leave the ship all together resulting in 2 1/2 hours standing and slow walking into the terminal, which is not at all suitable for this size of ships.The reason for this disembarkation was a big party with RCL officials and chinese state officials to celebrate to arrival of the ship at its new home.

This was our first RCL experience……… after 5 trips with NCL. I think NCL did regain us as customer, because such a mass we never experienced there.

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PeterZopes's Tips

Quantum of the Seas Quantum of the Seas - this reservation making for everything is not what we are looking for - I am not on a business trip and I have to follow an agenda the whole year - do not like that during holiday.

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commented on a Celebrity Eclipse cruise review. - "Have been on the same cruise but made a different experience in the Moonlight Sonata. Our waiter Roberto and his Team (Emilio and Nicolai) were per..." read more

commented on a Celebrity Eclipse cruise review. - "Same here, was a fantastic trip on the best ship we ever have been.  " read more

commented on a Celebrity Eclipse cruise review. - "Same here, we have been on the same cruise and had a great time. Especially our waiter Roberto with his assistant Emilio and the sommelier Nicolai ..." read more

received a helpful vote on their Quantum of the Seas cruise review - Far below expectation

received a helpful vote on their Quantum of the Seas cruise review - Far below expectation

received a helpful vote on their Quantum of the Seas cruise review - Far below expectation

received a helpful vote on their Quantum of the Seas cruise review - Far below expectation

added Norwegian Cruise Line to their favorites on their profile.

shared a quick tip for Quantum of the Seas"this reservation making for everything is not what we are looking for - I am not on a business trip and I have to follow an agenda the whole year - do not like that during holiday."

added Jun 15, 2015 cruise on Quantum of the Seas to their profile.