June 2017 - Carnival Freedom to Caribbean - Eastern
This was our 13th family cruise but our 1st time with Carnival. We had heard so many negative stories about Carnival, most notably the Triumph incidents, and had been told that Carnival was just a party cruise. However we are closest to the Galveston, TX port and the other cruise lines seem to have abandoned using Texas as their port so we booked on Carnival this time. So much for our Gold status on Norwegian :( Anyway my entire family was overall impressed by this trip and will not hesitate to choose Carnival again in the future.
Main positives; 1) Very friendly and caring staff at every position. We have had other cruise line trips were it seemed the staff was not happy and you could tell. So this was a very pleasant surprise and helped make this trip very enjoyable. 2) Food quality was above average and in the top three experiences we have had on a cruise line. Lately on different trips we have had to upgrade to the specialty restaurants in order to get the quality and service you desire while on vacation. On the Carnival Freedom we received excellent service and top quality food in the main dining room using general seating.
So main negatives: 1) Unfortunately for half of my family we were on the floor above the dance club. So from 11 PM until 2 AM sleeping was almost impossible with the steady thump, thump, thump of the deep base from the music. They did a great job of stopping the mid to high frequencies but that deep base just pounded for three to four hours every night. ARRggghhh we would get up more and more tired every morning. 2) The only other complaint I heard from the group was how crowded most events were, meaning either they would not have enough seating for the events and/or the lines and waiting time were long at most events and areas. This being said the crew did a great job with getting everyone on and off the ship at ports in a timely manner. Happy sailing!