PS2
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Joined: 04/19/2016
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PS2's Past Cruises

Norwegian Jade

April 2016 - Norwegian Jade to Caribbean - Western

Same great cruise, but service just wasn't up to par. :(

I've cruised with NCL before.  The state rooms, cleanliness, activities were all as expected, but service was the worst I've seen!  At dinner, more than once, we waited ~45 minutes after ordering before being served (tough to do with kids) and the room attendants were not at all attentive.  It took multiple calls to get the 4th bath towel we needed when our room was booked for four, and actually, the 4th towel never came!  We had to share.  A real frustration when you are automatically charged service fees and have no choice in the matter.

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received a helpful vote on their Norwegian Jade cruise review - Same great cruise, but service just wasn't up to par. :(

reviewed their Caribbean - Western cruise on Norwegian Jade and gave it 3 stars!

added Apr 9, 2016 cruise on Norwegian Jade to their profile.