November 2014 - Celebrity Summit to Caribbean - Southern
We came onto this ship Nov 1 after having sailed to San Juan on Carnival Splendor from NY with a smaller but great cabin and everything on board the ship that worked.
In San Juan we transferred to the Summit. and had quite a different experience.
Total lack of ac in buffet. No cold water in cabin Toilet that world not work (no water). No ac in central elevators, they are glass enclosed sweat boxes most of the time. Elevators in central bank out of service for most this cruise (and the next one) therefore there were very long waits and they stopped on most floors since only two of the four were working. Beverage stations in buffet always had water, ice or coffee not working. If the buffet says it's open to 2:30 why is it almost completely closed at 2:15? A cabin steward who lied to us the first time we saw him and refused to remove the items from our refrigerator. How can you design a cabin where the luggage does not fit under the bed? Cabin had almost no shelf space and very little counter space. We could not take a shower the first day because the water was scalding hot, no cold water. Trivia game truncated in a packed Rendezvous lounge so 8 people could watch a football game. PA system that could not be heard on port side of the buffet, good thing there was no emergency.
What did work perfectly (as it should). We entered the Cosmopolitan and everything was perfect, good food and excellent service. Shows in Theater were very, very good. Richard Spacy was very good cruise director. This is the way the entire ship should have been.