December 2015 - 7 Night Western Caribbean (Houston Roundtrip) Cruise on Norwegian Jade
This was my first time on this line. The price of the package was good and the staff was pleasant when approached. The stateroom accommodations were good. I found the organizing of the activities and eating areas were lacking in service. The fact that we could not make reservations for the Specialty dining meant that we stand in line over an hour to get in and be able to attend another activity. Once we got in the staff was unwelcoming and had a very
ridged, business like attitude. One we got the food no one came to see if we were ok or needed anything. During the cruise, three persons fell, the main dining room floor was slippery, we had to place the yellow WET sign, bring it to the staffs attention. The T-Shirt sale was very disorganized, the area was very small and was very difficult for guests to look at the merchandise. There was not enough activities on the "at sea" days. The list is quite long and I will stop now. I will mention that there were a handful of staff that were very friendly , helpful and welcoming.
Would I use this line again, not likely. Safety is a big issue and welcoming attitude.