OCCASIONAL

OCCASIONAL
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Joined: 02/04/2015
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OCCASIONAL's Past Cruises

Serenade of the Seas

January 2015 - Serenade of the Seas to Caribbean - Bahamas

FAMILY BIRTHDAYS AND 50TH WEDDING ANNIVERSARY

DUE TO A WATER PIPE BREAK AND ELECTRICAL PROBLEMS WE WERE UNABLE TO TAKE THE CRUISE. FROM THE TIME WE ARRIVED 10:00 AM UNTIL THE 4:00 PM WHEN ROYAL CARIBBEAN REPRESENTATIVES TOLD US WE COULD LEAVE THERE WAS NO DIRECTION OTHER THAN WE WERE NOT GOING ON THE CRUISE.AFTER DRIVING OVERNIGHT 11 HOURS WE WERE NOT OFFERED HOTEL LODGING .AFTER WE FOUND ROOMS FOR OUR PARTY OF 8THEY CALLED AT 7:30PM AND TOLD US WE HAD ROOMS AT THE HILTON . THE LETTER WE RECEIVED BEFORE WE LEFT OFFERED REIMBURSEMENT OF $150.00 CHANGE FEES FOR AIR TRAVEL NOTHING        FOR ANYONE WHO HAD DRIVEN TO TAKE THE CRUISE.ADDITIONAL EXPENSES WERE INCURRED AS VACATIONS HAD TO BE SET UP IN ADVANCE AND WE MAY NOT HAVE THE OPPORTUNITY TO DO THIS IN THE FUTURE.IT WAS A DISAPPOINTMENT FOR OUR FAMILY.

MICHAEL & JOYCE DOYLE ,STEVEN DOYLE SR. & JR. RONDA &DANIELLE DOYLE,& DAVID DOYLE &KAREN LUCY.

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received a helpful vote on their Serenade of the Seas cruise review - FAMILY BIRTHDAYS AND 50TH WEDDING ANNIVERSARY

received a helpful vote on their Serenade of the Seas cruise review - FAMILY BIRTHDAYS AND 50TH WEDDING ANNIVERSARY

received a helpful vote on their Serenade of the Seas cruise review - FAMILY BIRTHDAYS AND 50TH WEDDING ANNIVERSARY

received a helpful vote on their Serenade of the Seas cruise review - FAMILY BIRTHDAYS AND 50TH WEDDING ANNIVERSARY

reviewed their Caribbean - Bahamas cruise on Serenade of the Seas and gave it 1 star!

added Jan 24, 2015 cruise on Serenade of the Seas to their profile.