February 2015 - Explorer of the Seas to Caribbean - Southern
This cruise started badly when we forgot our passports. Some of the staff at the port were very short about trying to help. We ended boarding at the first port. The people in Curacao were very helpful, it was a nightmare trying to board the ship. Our room and balcony were nice but worn. Our steward was great. Too many of the support staff spoke so little English that we sometime found it hard to get what we needed. Prior to the cruise, I called Royal Caribbean and was told the ship would be renovated and this was a shake down cruise before the relocation to England which was incorrect. Therefore the ship was very worn and somewhat dirty. After 13 cruises with Royal Caribbean, I doubt we will use them again. We have cruised many other lines and will probably stay with Princess.