April 2016 - MSC Divina to Caribbean - Western
This was our first cruise on MSC Divina and everything about it was good. We had a balcony cabin on deck 13 with a slight overhang. Our room steward was very helpful, friendly and always smiling! Our waiters in the MDR were both very good and the food was enjoyable I ordered mine out of sync in that I had a pasta dish as a second course instead of soup or salad which was never a problem. The home made bread was very morish. The food in the buffet was not as bad as some people have made out, the pizza was good my husband tried the ones at breakfast also, bacon and egg pizza anyone! We had booked the fantatica experience which included room service so We enjoyed coffee on the balcony every morning.
The serving staff in the bars were very good and we had the classic drinks package which was excellent value.
We only went to one show so can't really comment on them. We had the late sitting for dinner and enjoyed the leisurely service as that is our style followed by after dinner drinks in one of the bars.
As we had done a status match we had the Black level which meant we had lots of treats included for example prosecco and chocolate dipped strawberries in our cabin and dinner in a speciality restaurant included, also an invitation to the Welcome Back cocktail party which was an eye opener!
We were shocked at how other passengers just carried on with their conversations whilst the very brief speeches were being made, and also they were just reaching for drinks from the waiting staffs trays without any thank you or any acknowledgement - very rude!
All in all we had a fabulous time and enjoyed people watching and seeing all the different nationalities on board.
To conclude we are British, it was our first cruise and we got or status match through one of our upper level hotel loyalty cards ( we are frequent travellers mainly city breaks).