May 2013 - Prinsendam to Transatlantic
This was the first time cruising with Holland America and was pleased overall. The staff was extremely friendly & helpful except for the front desk...they just we're not up to par in comparison with Celebrity & Princess. We requested a refund the 2nd day abroad the ship for an unused transfer & upon disembarking, it still was not resolved! The food could have been much better (very bland taste) and the entertainment needs improving! But, with that said, I would sail again with Holland because of their excellent itineraries!