June 2014 - Norwegian Star to Europe - Northern Europe
While the itinerary was great, I was alittle disappointed with the inconsistency of service that we received in the dining rooms. The service in the speciality restaurants was excellent. We dined at La Cucina, Moderno, Teppanyaki and Cagney's. My only complaint for the speciality restaurants was in Cagney's Steakhouse. We were already paying $30 extra per person to dine in Cagney's and we wanted Surf N Turf. They were requesting an additonal fee for the lobster because it was considered a second main course, that is absurd. I cruised on Princess last year and when we requested lobster in addition to our meal, we were not told that it would be an additional cost. The service in the other specialty restaurants was excellent. Breakfast in the Versailles dining room was very inconsistent. At times we had to wait almost 20 minutes for our juice to arrive. On several occasions, we ordered danish for the table, however, they were never served. The service in the Aqua dining room was very good which was surprising since this was much more casual than Versailles. We ate in the Blue Lagoon once for lunch and was very disappointed. There was a very limited menu and an appetizer was ordered, however, we never received it.