NCLGemdisappoin

NCLGemdisappoin
Purser

Joined: 01/25/2016
1
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1
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About NCLGemdisappoin



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NCLGemdisappoin's Past Cruises

Norwegian Gem

January 2016 - Norwegian Gem to Caribbean - Eastern

very Disappointed

NCl.  Gem should be called NCL ,lemon , the food was a disappointment, the waiter service was awful, not to blame the waiter ,they were very nice, they were short staffed ,overworked and in training, that's the problem with Free styling, the service is very unprofessional, and the incentive to provide  good service is taken away ,because they are guaranteed a gratuity ,no incentive, Since this new CEO took over Frank, Deliro, He has enacted  a Mandatory $13.50 per person per room Service Charge, 10 cruise, 4 people = $54 a day x10=$540 on your bill at the end of your cruise, You are ambushed and most people are un aware, He took away my personal tipping authoring, and they decide who gets the money at the end of the month, if at all. He should resign, because he is destroying NCL, and trying to turn it into all about money on how much he can suck out of you, two drinks $25 white Russian, vodka and cranberry, if you want a good meal ,you have to pay extra

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NCLGemdisappoin's Tips

Norwegian Gem Norwegian Gem - Food was okay not very good but okay, I would not recommend this ship , stick with celebrity, Disney, even Carnival, Royal Caribbean, if your looking for good service and good food, and most of all you can Tip your waiter ,steward and Bus Boy, keep it personal.

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commented on a Norwegian Gem cruise review. - "DONT GET ME WRONG, The workers are great, AND VERY NICE ,my issue is upper management and CEO POLICY-pre-paid forced service charge and taking away..." read more

received a helpful vote on their Norwegian Gem cruise review - very Disappointed

received a helpful vote on their Norwegian Gem cruise review - very Disappointed

reviewed their Caribbean - Eastern cruise on Norwegian Gem and gave it 2 stars!

added Jan 12, 2016 cruise on Norwegian Gem to their profile.

shared a quick tip for Norwegian Gem"Food was okay not very good but okay, I would not recommend this ship , stick with celebrity, Disney, even Carnival, Royal Caribbean, if your looking for good service and good food, and most of all you can Tip your waiter ,steward and Bus Boy, keep it personal."