January 2015 - Norwegian Gem to Caribbean - Eastern
First of all Leo Knapp at was a great help in booking our large group with various needs. Thank you Leo for all your help. Our overall experience on the Norwegian Gem was excellent. The ship was lovely and the customer service by far was superb. From our cabin steward, to the dining room staff, to the entertainment staff, no details went unattended. The food was good, nothing exceptional. The shows and other entertainment were very good - something for everyone. Our 14 month granddaughter traveled with us - the wait staff in the main dining room was very attentive to her needs, making sure her food came out early and dong whatever they could to make her happy. We will definitely cruise again, and Norwegian will be our first choice. It was also nice to be able to cruise from New York. Flying with such a large group would have been a nightmare. Thanks staff and crew of the Norwegian Gem. We hope to see you again soon!