Milesmomma

Milesmomma
Purser

Joined: 10/20/2015
1
Cruise
1
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3
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Milesmomma's Past Cruises

Norwegian Breakaway

September 2015 - Norwegian Breakaway to Bermuda

Service is Extremely Lacking

Overall, the cruise was good, but the Staff lacks personality, language skills, and customer service.  Restaurant hostess were generally unpleasant, wait staff takes your order and runs, our housekeeper was terrible and didn't understand our requests.  Would take our towels and not replace with the correct quantity.  He never took away or changed our dirty glasses, didn't vacuum or change the sheets - even after we requested since we were staying with a baby.

 

I felt like I was treated like a number, no personal service at all.  The staff appeared jaded and bored or completely overwhelmed and are quick to rush you along...on to the next.

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received a helpful vote on their Norwegian Breakaway cruise review - Service is Extremely Lacking

received a helpful vote on their Norwegian Breakaway cruise review - Service is Extremely Lacking

received a helpful vote on their Norwegian Breakaway cruise review - Service is Extremely Lacking

reviewed their Bermuda cruise on Norwegian Breakaway and gave it 3 stars!

added Sep 27, 2015 cruise on Norwegian Breakaway to their profile.