November 2013 - Liberty of the Seas to Caribbean - Western
The wait to board was understandable and out of everyone's control. The chaos of disembarking is unforgivable. At first there were no crew members in sight to maintain order and direct people to the end of the line. Shame on RC for treating their customers in that manner. The line disappeared after there were so many people crammed in the staging area. Peopel were everywhere, but tahnk goodness everyone was polite and tried to be patient.
They have had years to organize and perfect the way people leave their ship. The last part of the cruise experience was terrible.
I still give them an excellent based on the the fantastic experience up to the Monday morning disembarkment. That is why is was so jaw-dropping to have them that disorganized at the end.
Will cruise again, but will be very wary of the end.