Marylander

Marylander
Purser

Joined: 02/24/2016
1
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2
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6
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Marylander's Past Cruises

Norwegian Getaway

May 2017 - Norwegian Getaway to Europe - Northern Europe

Nice overview.me

This cruise visits a nice variety of ports but is more of an overview than I expected.

despite booking ship sponsored tours, we got less than expected for our time and investments.

The ship sponsored tour of the Peterhoff in St Petersburg was terrible. We had about 23 minutes in the palace due to long lines and a few other problems that could have been prevented. The guide was terrible, never adding any meaningful history or details. She did not make an effort to schedule bathrooms into the day (there are none on the bus) so people were left running off on their own to find a rest room on their own. It delayed the group and led to confusion and frustration. Many, many people were unhappy. When I complained at the ship tour desk he said he found it hard to believe and was not at all helpful or responsive. I told him I did not expect any refund but wanted him to understand and act to assist future tours of this site. He was totally dismissive. We heard at dinner that another guide had called the bus company to get an extra hour added to their tour due to the delays. We got zero time to shop or use toilets and zero reaction from Norwegian about our bad experience. We felt ripped off, to say the least.

Tour to Hermitage was much better. 

 

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Norwegian Star

February 2016 - Norwegian Star to Caribbean - Western

Good time with room to improve

Beautiful ship! Nice sized cabins and bathrooms. Special areas for children including water attractions such as slides and cooler small hot tubs.

Short staff at bars led to regular long lines for drinks. Very few waiters serving drinks on deck so line at bar was primary option.High prices for photos at about $24 each and pkg 10 for $149. Adult hot tubs say adults only but many young kids in them regularly, many times no adult supervising them. Water temp in shower never warm enough for a hot shower entire trip.Good food but chocolate volcano cake only had molten center one time and we both had one every night. Yes, they were good but we kept hoping for them to be made correctly. Overall good entertainment and service but some weak moments for both. 

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Marylander's Tips

Norwegian Getaway Norwegian Getaway - We did not know that there was a Russian folk group scheduled on the ship on the night we paid to go out to one in St. Petersburg. They were similar, we later found out, but we got to see the city at night.... Consider that when deciding if you want to book the add-on.

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received a helpful vote on their Norwegian Getaway cruise review - Nice overview.me

received a helpful vote on their Norwegian Getaway cruise review - Nice overview.me

received a helpful vote on their Norwegian Getaway cruise review - Nice overview.me

reviewed their Europe - Northern Europe cruise on Norwegian Getaway and gave it 3 stars!

shared a quick tip for Norwegian Getaway"We did not know that there was a Russian folk group scheduled on the ship on the night we paid to go out to one in St. Petersburg. They were similar, we later found out, but we got to see the city at night.... Consider that when deciding if you want to book the add-on."

added May 25, 2017 cruise on Norwegian Getaway to their profile.

received a helpful vote on their Norwegian Star cruise review - Good time with room to improve

received a helpful vote on their Norwegian Star cruise review - Good time with room to improve

received a helpful vote on their Norwegian Star cruise review - Good time with room to improve

reviewed their Caribbean - Western cruise on Norwegian Star and gave it 3 stars!