Manmtnmike

Manmtnmike
Cruise Director

Joined: 10/31/2014
35
Cruises
2
Reviews
19
Helpful Votes

About Manmtnmike



Following

Manmtnmike's Past Cruises

Carnival Pride

May 2017 - 7 Night Eastern Caribbean (Baltimore Roundtrip) Cruise on Carnival Pride

Celebrity Silhouette

January 2017 - 7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip) Cruise on Celebrity Silhouette

Grandeur of the Seas

August 2016 - 5 Night Bermuda (Baltimore Roundtrip) Cruise on Grandeur of the Seas

Carnival Victory

May 2016 - 5 Night Bahamas (Port Canaveral Roundtrip) Cruise on Carnival Victory

Carnival Victory

May 2016 - 4 Night Bahamas With Carnival Live (Port Canaveral Roundtrip) Cruise on Carnival Victory

Celebrity Reflection

January 2016 - 7 Night Eastern Caribbean Getaway (Miami Roundtrip) Cruise on Celebrity Reflection

Carnival Valor

October 2015 - 7 Night Western Caribbean (Port Canaveral Roundtrip) Cruise on Carnival Valor

Grandeur of the Seas

June 2015 - 7 Night Bermuda (Baltimore Roundtrip) Cruise on Grandeur of the Seas

Carnival Splendor

February 2015 - 7 Night Exotic Eastern Caribbean (Miami Roundtrip) Cruise on Carnival Splendor

Carnival Sensation

September 2014 - 4 Night Bahamas With Carnival Live (Port Canaveral Roundtrip) Cruise on Carnival Sensation

Cruise was great, but...<img class='agent-replacement' src='/images/hideagent.png'> worst TA ever!

Never before posted a complaint re. a Travel Agency...

Anyone else have problems with cruises as a Travel agency?

 

First time I used them for cruise booking...NEVER AGAIN!

Problems encountered:

-Sales person promised On Board Credit, which is why I used them:(

-Poor or no response time. Original sales person-never returning calls! :((

-Last minute removal of on board credits!   When on board, I checked for the OBC--which was no where to be found!  And Back to back cruises.!  So basically double the "bait and switch" promises unfulfilled!

-Don't even think of getting a return call from your Voice mail message.  I should have known via the  out of date outgoing message left by them.

-I spent probably 2 hours of wasted cruise-vacation, on hold, along with the ships Customer Service Supervisor, just to hear , "Sorry nothing cruises, aka could do.

 

Certainly we're not rookies at this, which is why I check as soon as get onboard for "promised" OBC.

 

This has happened before with other TA's and normally fixed quickly!

Sure mistakes do happen.

 

An add on "service fee" for both cruises was not discussed at time of sale.

 

After I returned from a great cruise, I called again, and, of course, no response...

 

They have lost a repeat customer,  3 cruises per year... and gained my warnings for other would be cruisers..

 

It's the last time I move from either booking direct with the line or a proven travel agent. 

 

Anyway...A travel agent is judged by how well they take care of problems and follow through on what was promised. 

Buyer beware with !

 

Mike

Read Full Review »

Carnival Sensation

September 2014 - 3 Night Bahamas (Port Canaveral Roundtrip) Cruise on Carnival Sensation

Cruise was wonderful...had to over come <img class='agent-replacement' src='/images/hideagent.png'>'s removal of 4 on-board credits!

First cruise of a Back to Back cruise!!  Great ship eeven though it's old, it's well maintained and the band was great!!!  Called Music Society - on board til Feb 2015

 

Anyone else have problems with cruises as a Travel agency?

 

First time I used them for cruise booking...NEVER AGAIN!   Problems encountered:

 

Sales person promised On Board Credit, which is why I used them:( and the addition of fees TWICE!!

Poor or no response time.   Disappearing credits:  When on board, I checked for the OBC--which was no where to be found!  A back to back cruise.  So basically double the "bait and switch" promises unfulfilled!

 

Don't even think of getting a return call from Voice mail message.  I should have known via the way out of date outgoing message left by them.

 

I spent probably 2 hours of wasted cruise-vacation, on hold, along with the ships Customer Service Supervisor, just to hear , Sorry nothing they could do.

 

Certainly we're not rookies at this, which is why I check as soon as get onboard for "promised" OBC.

 

This has happened before with other TA's and normally fixed quickly!

Sure mistakes do happen.

 

An add on "service fee" for both cruises was not discussed at time of sale.

 

After I returned from a great cruise, I called again, and, of course, no response...

 

They have lost a repeat customer and gained my warnings for other would be cruisers..

 

It's the last time I move from either booking direct with the line or a proven travel agent. 

 

Anyway...A travel agent is judged by how well they take care of problems and follow through on what was promised. 

Buyer beware with !

 

Mike

 

Read Full Review »

Carnival Pride

May 2014 - 7 Night Exotic Eastern Caribbean (Baltimore Roundtrip) Cruise on Carnival Pride

Freedom of the Seas

January 2014 - 7 Night Eastern Caribbean (Port Canaveral Roundtrip) Cruise on Freedom of the Seas

Carnival Sensation

January 2014 - 3 Night Bahamas (Port Canaveral Roundtrip) Cruise on Carnival Sensation

Grandeur of the Seas

July 2013 - 7 Night Bermuda (Baltimore roundtrip) Cruise on Grandeur of the Seas

Oasis of the Seas

January 2013 - 7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip) Cruise on Oasis of the Seas

Carnival Ecstasy

September 2012 - 5 Night Bahamas (Port Canaveral roundtrip) Cruise on Carnival Ecstasy

Oasis of the Seas

June 2012 - 7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip) Cruise on Oasis of the Seas

Enchantment of the Seas

February 2012 - 12 Night Southern Caribbean (Baltimore roundtrip) Cruise on Enchantment of the Seas

Carnival Dream

September 2011 - 7 Night Eastern Caribbean (Port Canaveral roundtrip) Cruise on Carnival Dream

Carnival Dream

January 2011 - 7 Night Eastern Caribbean (Port Canaveral roundtrip) Cruise on Carnival Dream

Norwegian Sun

January 2011 - 4 Night Bahamas (Port Canaveral roundtrip) Cruise on Norwegian Sun

Carnival Valor

July 2010 - 7 Night Exotic Western Caribbean (Miami roundtrip) Cruise on Carnival Valor

Carnival Destiny (RETIRED) 20007

January 2010 - January 25, 2010 Cruise on Carnival Destiny (RETIRED)

Carnival Destiny (RETIRED) 20007

January 2010 - January 21, 2010 Cruise on Carnival Destiny (RETIRED)

Carnival Pride

May 2009 - 6 Night Bahamas (Baltimore roundtrip) Cruise on Carnival Pride

Ruby Princess

January 2009 - 7 Night Western Caribbean (Ft. Lauderdale roundtrip) Cruise on Ruby Princess

Carnival Miracle

February 2008 - 8 Night Exotic Southern Caribbean (Ft. Lauderdale roundtrip) Cruise on Carnival Miracle

Norwegian Majesty (RETIRED) 20008

January 2008 - January 10, 2008 Cruise on Norwegian Majesty (RETIRED)

Carnival Fascination

September 2007 - 4 Night Western Caribbean (Miami roundtrip) Cruise on Carnival Fascination

Caribbean Princess

January 2007 - 7 Night Eastern Caribbean Islander (Ft. Lauderdale roundtrip) Cruise on Caribbean Princess

Carnival Fantasy

April 2006 - 5 Night Bahamas (Port Canaveral roundtrip) Cruise on Carnival Fantasy

Carnival Inspiration

April 2005 - 5 Night Western Caribbean (Tampa roundtrip) Cruise on Carnival Inspiration

Carnival Legend

January 2005 - 8 Night Exotic Southern Caribbean (Ft. Lauderdale roundtrip) Cruise on Carnival Legend

Festivale (RETIRED) 20004

June 1980 - June 25, 1980 Cruise on Festivale (RETIRED)

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Recent Activity

received a helpful vote on their Carnival Sensation cruise review - Cruise was wonderful...had to over come 's removal of 4 on-board credits!

received a helpful vote on their Carnival Sensation cruise review - Cruise was wonderful...had to over come 's removal of 4 on-board credits!

received a helpful vote on their Carnival Sensation cruise review - Cruise was wonderful...had to over come 's removal of 4 on-board credits!

received a helpful vote on their Carnival Sensation cruise review - Cruise was great, but... worst TA ever!

received a helpful vote on their Carnival Sensation cruise review - Cruise was wonderful...had to over come 's removal of 4 on-board credits!

received a helpful vote on their Carnival Sensation cruise review - Cruise was great, but... worst TA ever!

received a helpful vote on their Carnival Sensation cruise review - Cruise was wonderful...had to over come 's removal of 4 on-board credits!

received a helpful vote on their Carnival Sensation cruise review - Cruise was great, but... worst TA ever!

received a helpful vote on their Carnival Sensation cruise review - Cruise was great, but... worst TA ever!

received a helpful vote on their Carnival Sensation cruise review - Cruise was wonderful...had to over come 's removal of 4 on-board credits!