MammaSusanna

MammaSusanna
Purser

Joined: 05/05/2014
1
Cruise
1
Review
2
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About MammaSusanna



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MammaSusanna's Past Cruises

Eurodam

April 2014 - Eurodam to Europe - Western Mediterranean

Good,not up to typical Holland standards

The ship and crew were 5 star. 

 

  The greatest  downfalls were: 

 

 Lack of nightly entertainment as expected on all prior HAL and other lines

 

  Nickel and diming (2$coffee at dinner-formerly free/$40 photos!/canalletto/tamarind $20 add on pp+ ,etc) and;

 

  improper disembarkation for those who didn't pay for xfer to the airport with Holland. We lived in Italy for years and easily know how to take public transport ,but the shuttle from the pier to the port entry was a disaster. Bedlum. No service support and people were separated from their family and luggage on differing buses and no staff was dedicated to the process causing all great stress -opposite of unwinding on vacation. Then, the shuttle drop off was 3 or 4 blocks from the train station anyway!

 

Food-very good, not great. Prior cruises had more tasty meals albeit the selections were broad.

The promised $350 coupon booklet on our reservation never came and when looked into during and afterward, was told didn't exist??? We feel it should have been honored as per our reservation.

 

Put this all together, and my husband and I feel we will not return on HAL after 4 prior lovely experiences.

 

 

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MammaSusanna's Tips

Eurodam Eurodam - in great condition and maintained perfectly. lacks large atrium,but nice all the same

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received a helpful vote on their Eurodam cruise review - Good,not up to typical Holland standards

received a helpful vote on their Eurodam cruise review - Good,not up to typical Holland standards

reviewed their Europe - Western Mediterranean cruise on Eurodam and gave it 3 stars!

added Apr 22, 2014 cruise on Eurodam to their profile.

shared a quick tip for Eurodam"in great condition and maintained perfectly. lacks large atrium,but nice all the same"