September 2015 - 4 Night Western Caribbean (Miami Roundtrip) Cruise on Carnival Ecstasy
Loved our drink waiter. He was great. His name was Jay Ar. Was very disappointed in our dinner waiter Leonardo. We have never had the poor service that we had this time. He didn't know our names until the last night and I am ok with that, but he left our water glasses empty and didn't come back to check on us. Our room was always clean and ready to sleep in!