October 2015 - Oasis of the Seas to Caribbean - Eastern
This ship is a beast! It's got some really nice shows and beautiful artwork. There is definitely plenty to see. We bought the ultimate drink package and it was worth it but the alcohol service left little to be desired. Rarely did we receive service with a smile. At the pool, we had to keep getting out for our drinks because the pool drink guy came maybe once an hour. At one point, the jacuzzi quit bubbling and no one came to fix it after talking to a few crew members. Our housekeeping service guy was lazy and left the room less than its best. It was by no means what I would consider a luxury cruise.
The dining service, however... Oktay was our main waiter. He was PHENOMENAL. He was what all other customer service should be. We loved him and we tipped him a great big tip. We would book any cruise that man works on.
Would I go on Oasis again? Unlikely. For the money, I'd rather take 2 Carnival cruises and get service with a smile. We try to be super nice to the people who work on the ships we cruise with. We know they are away from home and family so we try to be extra friendly and we understand that their jobs are demanding and their hours are long. But when we're consistently receive rolling eyes, disgusted faces looking back at us and overall crappy service in return, that's where we start looking elsewhere to spend our money.
The shopping on board was less than desirable as well. But that's not a big deal unless you are looking to shop.
Maybe your experience will be better and I hope it is, should you decide to book. Maybe there will be a different crew by then.