We had a great time! We booked everything including the flight, transfers and motel through Holland America (HAL) at our cruise consultant Becca Reeves suggestion. It all went flawlessly. We flew on Delta out of Ft Lauderdale, Florida to Rome Italy via Atlanta Georgia. The flight from Atlanta to Rome was fairly pleasant for a long flight. They served a complimentary meal and drinks including wine and beer. The food was surprisingly good. They also had complimentary movies as well. When we arrived in Rome a HAL representative was waiting for us in the terminal and instructed where to go and after retrieving our baggage took us to our shuttle to the motel. We encountered several people that had booked with a different cruise line wandering around lost looking for directions. They should have booked with HAL! The shuttle took us directly to the motel as they had a shuttle that went directly to our motel, not one that hit several motels. The accommodations at the Sheraton were top notch. Great restaurant in the motel too. HAL was there at the motel to gives directions for the shuttle service to the cruise port too.
Once we arrived at the port, boarding onto the Prinsendam was quick and smooth. Our ships cabin was really great too. It even had a walk in closet. Becca got us a great upgrade at no additional cost to us. She is great!!!! The food onboard was absolutely fantastic as were the shows.were awesome as well. The ship is an older ship that was starting to show it's age but it was well maintained and clean. The ports of call were fun too. We choose some fun HAL excursions and had a great time on everyone of them. I would recommend this cruise to anyone.
We are looking forward to our next cruise!!