March 2017 - Queen Mary 2 to Europe
This was my 4th cruise aboard QM2 and my husband was keen to see the changes made after the expensive and extensive "remastering" took place last year so we sailed for 3 weeks around Asia, but as these were the same ports we visited last year on board Queen Elizabeth, it wasn't that exciting.
Yes, many of the changes have enhanced QM2 but some of the most basic items haven't been attended to e.g. the metal finish on hand taps in public bathrooms is wearing off, and for some unknown reason the Golden Lion pub still smells strongly of cigarette smoke despite it being a non-smoking area. My daughter even thought they might be piping the smell in just for the ambience of an English pub, but I'm not convinced of that.
I was also sad to see that the interior glass lift that started in the grand lobby and went up to the Kings Court has gone, but I understand this was removed to assist in making space for the new interior cabins on decks 2 and 3.
I was thrilled to reconnect with a couple of our waiter friends, whom we met on board in 2015, and have stayed friends with since.
We also had the best sommelier we've ever had on board a Cunard ship (thanks Adrian).
BUT our room attendant was the worst I've ever encountered. We barely saw him, he didn't clean our toilet once during our 21 night voyage and after being in our cabin for a week I had to track him down and ask him to try to do something about the black mould (yes, you read that correctly) that was in our bathroom. He managed to get rid of some of it but I am definitely going to write to Cunard about that, as well as his complete disinterest in providing anything for us.
I fear that Carnival is all consumed with making dollars instead of pleasing passengers, and once they realise that they need to up their game with various issues, including the cost and speed of the internet on board, and the very lacklustre and boring (with a capital B) entertainment (plus the awful Entertainment Director on QM2), then things might return to the way they were when we first sailed upon her.
Is it just me, or is this Queen beginning to lose some of her lustre?