LMTCDaniel
Second Mate

Hometown: Lisbon
Joined: 09/07/2016
4
Cruises
4
Reviews
10
Helpful Votes

About LMTCDaniel



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LMTCDaniel's Past Cruises

Harmony of the Seas

August 2016 - Harmony of the Seas to Europe - Western Mediterranean

Big Ship but very small Service Quality

This ship impresses for the external magnificence, but in the inside, it seems like a busy  and claustrophobic shopping center. People are everywhere. Busy, very busy...

 

It's the first day? Well, lets party... or not... Where is the departure unforgettable party?

 

Want to see the Sea and relax? Good luck. Small and rare windows to the outside.  If you are not above 14 deck you will never see the sea. I'm feel like a visitor of a big and busy flea market / shopping center. Even on the rescue boats deck you can't see the Sea. It seams that all that matter are inside the boat. Really guys? 

 

Windjammer: Why not only "Jammer"? Finding a table is a useless experience. Full. Always full. It's frustrating experience.The other options always close when you need it. 

 

Dynamic dinning / traditional dinning: Well... full of options for all tastes. It sounds great, wright? The practical result, guess what: hours waiting for the dinner... and when you have your table... the service are under acceptable: Amateur and depersonalized service. Of course you can enjoy the unsupportable cigarette smoke smell from the casino when you wait for your table near the "the grande" door on deck 4...

 

Guest services? Good luck... 1 hour at least... Forget it. Always full. 

 

Staff are exhausted. Committed, but exhausted. 

 

We do not feel a good vibe on board. Unfortunately we are only a part of the workflow. Put your eyes on disney cruise lines. Customers should be delighted, not frustrated. 

 

Pros: 1. Check in, embarkation and disembarkation very fast and easy. 2. Entertainments and activities.  3. The day I saw the Disney Magic in Civitavecchia port and think: "What I'm doing on this busy desharmony shopping center of the seas?" Please take me to the Disney Magic...

 

Resume: Customer delight? Forget it and take another ship. You will feel like a process on their workflow. 

 

This is my 4st cruise. If it is the first one, maybe will be the last one...  

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Disney Magic

June 2015 - Disney Magic to Europe - Northern Europe

It's Magical...

Back to Disney magic 10 months after first disney magic Mediterranean experience. Really I've no words to describe. Only sensations.  Disney excellence combined with unremarkable top service.

 

It's simply magical.

 

Will never forget.

 

 

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Disney Magic

August 2014 - Disney Magic to Europe - Mediterranean

Superb and unique...

First time on the Disney Magic. That sensation, that people, that service, that excellent environment  

Really I've no words to describe all the experience, but, after 2 years me and my family don't stop talking about that cruise...

Disney excellence combined with unremarkable top service.

 

It's simply magical.

 

Will never forget.

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Costa Victoria

September 2006 - Costa Victoria to Europe - Eastern Mediterranean

First experience. Fantastic!

That are my first cruise vacation. What impressed me more are the kindness, happiness and customer delight oriented staff.

 

Love the on-board ambiance.

 

Will be back surely.

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received a helpful vote on their Harmony of the Seas cruise review - Big Ship but very small Service Quality

received a helpful vote on their Disney Magic cruise review - It's Magical...

voted up a Disney Magic cruise review written by LMTCDaniel -It's Magical...

received a helpful vote on their Harmony of the Seas cruise review - Big Ship but very small Service Quality

voted up a Harmony of the Seas cruise review written by LMTCDaniel -Big Ship but very small Service Quality

commented on a Harmony of the Seas cruise review. - "@firestream19    Disney are expensive? Yep. maybe the most expensive, but after 2 cruises on the disney cruise lines I unders..." read more

commented on a Harmony of the Seas cruise review. - "@firestream please be patient and read what I'm writing. I'm not talking about staterooms. I'm talking about public areas. Of course that I knew..." read more

commented on a Harmony of the Seas cruise review. - ""peace and quiet! @theohiostate?   Save your dollars and pick a Disney cruise... " read more

commented on a Harmony of the Seas cruise review. - "@peanut1126 of course that if you have a balcony stateroom or a oceanview stateroom you will see the sea from there. That is not the question.

received a helpful vote on their Costa Victoria cruise review - First experience. Fantastic!