The Reflection is a gorgeous ship. It is kept very clean. We enjoyed all the restaurants that we ate at, including Blu, Maranos, quising and Tuascan. The ocean grill and poolside burger place also very good food.
Our stateroom and service in Auqa class room was excellent.
Service in each restaurant excellent.
Now the down side. Bar service especially at the martini bar was poor at best. The one exception was the ensemble lounge. That was great service...
the sunset bar service was not horrbike for how busy they are.....but half the bar was designated to smoking, including cigar smoke. Which is not pleasant to a non smoker. Also, it should be noted...that same area was designated for lawn games.
So, we could not play bocci ball due to all the smoke. The small pool bar was a smoking bar, too...even up at the bar.
Which brings me to the rented alcoves....half of these alcoves are on the smoking side of the sunset bar, thus those alcoves get the smoke as well....not such a great sell for $100-150 a pop to rent.
We rented an alcove on the non smoking side, while the ship was in Labadee. Not worth the money. Service was terrible. We had to put up our own shade top. After the water was delivered, we never had any bar service. At 11:30 fruit and cheese was delivered.....and those dirty dishes sat there until we left at 3:30! Not once did anyone come and ask us if we would like or need anything. It was not pleasant.
The ship is rather boring.....not a lot to do unless you want to sleep, eat, drink or read. Activities and shows very limited. Variety minimal. We where also disappointed that each night there was some sort of "party" like 80s dance or silent disco....starting at 11pm.....why could they not very time, so people that do not stay up all night could enjoy....say a 9pm dance party...10pm...?
We did get rest....so that was good
This was our second Celebrity Cruise...we have determined this cruise line is not for us. We are more of a Royal household....much more to do on those ships.
The ship is definitely a bit older, but they do a nice job keeping it in good shape. Unlike Norwegian!! You could not pay me to step foot on another Norwegian ship....The Explorer of the Seas was a totally different experience. The service was a 3.5 out of 5 starts, some great service, some okay and one bad experience. The room we stayed in was on the promenade on the 7th floor. A great room people that stay out late every night or who can sleep through noise. If you are someone that goes to bed early this is not the room for you. There where 3 parties at night in the promenade. It was very loud.
The food on the ship was 3 stars...Not top of the line, it was just okay.
The mystery dinner show....$55 a head. The food was great, the show not so much. And it was never ending. The show lasted 3.5 hours. By the time the show and dinner was finally over no one cared who killed the guy. We all just wanted to leave.
WE loved the champagne bar, although we had one mishap...my traveling companion sat on one of the sofas one evening and landed on a 2.5" shard of glass. Right on her upper thigh. It did not cause sever damage. The bartender Echo was very nice, but I had to go to guest services to get a bandage...no manager ever checked with us??
WE had a huge issue with the photo lab. One of the 3 nights our photos where taken at dinner was New Years eve. We had a group of 6 traveling together, so there where group photos and couple photos. When we went down the next day we could not locate any of the photos. We finally found Sean and he helped us look for them. After 45mins total down there looking at everything, it was deduced that the photos had not been printed. Sean even had us look through his computer. He figured out that the photographer had not turned in his memory card for the night. We asked him to call when it was located. The next after noon we stopped by, Sean was not there we spoke To Le-Le, she did not know what we where talking about said she would investigate....we head nothing. The next morning and the day of the last formal sitting for photos we went back down and finally found a manager. It appears he had been out ill two days. When I went over every thing with him, he was a bit smug. Gave me the same we will call you. I told him I need an answer immediately as we would need to decide about going to the formal dinner tonight as we had purchased a photo package. He actually told me Sean had over stepped his boundaries by allowing us to see the photos in the computer....That upset me....I stated to him that if I found out Sean got into any trouble for helping us for a half hour then he would be better off with a hurricane hitting the ship!! My wrath would be that strong. He backed down....I received a call a few hours later that the photos had been found. Unfortunately, half of them did not process due to photographer failure...this included on New Years EVe group shots with hats, horns and leis!!
Once again no manager of ship personal contacted us about this issue, although it stole away easily 2 hours of our time.
The ship is going in to dry dock this year ...so it will be over hauled. I am certain it will be lovely.
So, we had a great time however, there where some areas of concern.
checked in for the roll call for Jan 14, 2018 cruise on Oasis of the Seas!
received a helpful vote on their Celebrity Reflection cruise review - Beautiful ship...but still lacking in many areas
reviewed their Caribbean - Western cruise on Celebrity Reflection and gave it 3 stars!
added Jan 28, 2017 cruise on Celebrity Reflection to their profile.
shared a quick tip for Explorer of the Seas"Good cruise for relaxing....not many excursions...You could do island visits without spending $$$ for the excursions on this trip...Exception would be snorkeling or diving. You want to get the excursions for those through the cruise line. City tours could be purchased half price at the docks."
reviewed their Caribbean - Southern cruise on Explorer of the Seas and gave it 3 stars!
added Dec 27, 2014 cruise on Explorer of the Seas to their profile.