August 2015 - 7 Night Bahamas & Florida (New York Roundtrip) Cruise on Norwegian Gem
Overall great food, courteous service, great shows and great variety of things to do. Two major critiques: eliminate the Port Canaveral stop and spend 3 days in Bahamas. Universal and Disneyworld too far away to fully enjoy. Expedited ticket did no good. Travel time ate up the day. Even Coco beach people felt the day was a waste.
Your cigar room is not being maintained properly. A classy environment that is not attended to. 1000's of $$ of cigars left to go stale due to lack of proper humidification. Ash trays left filthy and ashes left all ocer furniture. Cigar clib should be limited ti Cigar smoking only. Cigar smokers are there to enjoy a great smoke. Cigarette smokers are feeding a habit. All cigars other than tube cigars were stale. If you can't maintain the humidification, just offer tube cigars. And keep the place clean and some service too. What a disgrace.