January 2015 - Norwegian Dawn to Caribbean - Western
This ship rocked back and forth the whole week! I've never felt a ship like this one. The staff seemed very un-happy and un-friendly. Dinners took a while
The entertainment was good we loved the illusionist and the aerial act.
The excursions were over priced and there was a lot of miscommunication from the staff at this desk. Our excursion in Cozumel was paddleboarding, snorkeling and beach. The water was rocky that day and they left a message in our room saying it was canceled. We didn't receive this message until later because we were at breakfast. By the time we did receive it, it was too late to book another similar excursion. Also, there were other snorkeling excursions that weren't canceled so I still don't know why ours was.
We also purchased a last minute excursion in Costa Maya on the pier but through the ship. They said it was a beach club 5-7 minutes away with clear water and water activities that were open. This day we had to be back at the ship by 3:30 as it was our last day at a port. The excursion wasn't leaving for an hour and by the time the bus left, it took us 45 minutes to reach the beach. The water was brown and rough and none of the water activities were allowed due to the current. I understand you can't guarantee weather, but don't lie and tell us its ok on that side of the island. There were free drinks included, however the bar was swarming with bees, and my husband was stung twice! We were very upset that we paid for such a terrible excursion when we could have gotten a better deal and beach with a local taxi driver.