Jaykris123

Jaykris123
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Joined: 02/03/2015
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Jaykris123's Past Cruises

Serenade of the Seas

January 2015 - Serenade of the Seas to Caribbean - Bahamas

Oh.....RCCL. You could have done some much more.

We left a day late because of a broken water pipe on the inbound cruise. Stuff happens. The problem is the way the situation was handled in MSY, and then onboard. Basically, we got zero, nada, nothing, for missing a day at sea enjoying our cruise. We stood in line for SIX HOURS to get onboard! Yes SIX HOURS! Cold pizza, hamburgers, were sent into the terminal for approximately 10% of the guests. Nothing to drink.......nothing. No chairs for the elderly, nothing. Eventually they threw off about 500 guests to make the cruise work. Bad for them, bad for us. No open bar, nothing. We then could not get on the private island due to winds......it happens. We then received a $100 per person credit for our inconvenience.......sorry not near enough. They of course charged me for a loss  day my drink package. No credit there...........Very very bad decisions in MSY by local mgt. We could have cleared security earlier, and waiting in the designated "waiting area"!!!!! What a concept! Chairs and everything! Showed up a 10:00am........got on at 7:00pm........you decide.

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received a helpful vote on their Freedom of the Seas cruise review - Bad Bartender???

received a helpful vote on their Freedom of the Seas cruise review - Bad Bartender???

received a helpful vote on their Serenade of the Seas cruise review - Oh.....RCCL. You could have done some much more.

received a helpful vote on their Serenade of the Seas cruise review - Oh.....RCCL. You could have done some much more.

received a helpful vote on their Serenade of the Seas cruise review - Oh.....RCCL. You could have done some much more.

received a helpful vote on their Serenade of the Seas cruise review - Oh.....RCCL. You could have done some much more.

received a helpful vote on their Serenade of the Seas cruise review - Oh.....RCCL. You could have done some much more.

added Jan 10, 2015 cruise on Serenade of the Seas to their profile.

reviewed their Caribbean - Bahamas cruise on Serenade of the Seas and gave it 2 stars!