Our cruise was last fall. The ship seemed overcrowded and poorly organized. We waited at the airport for four hours to be picked up by the cruise line. even though we booked our flight with them. Everywhere we went we had to wait in long lines, even to book excursions. The food was not good - the steaks were not really steaks but processed meat. My husband was handicapped and there was only ONE excursion for handicapped people. I do not plan to ever take a Princess Cruise again.
This is a beautiful ship - well maintained and well-run. It is probably the best cruise ship we have ever been on. They had many excursions for handicapped people which was wonderful for us because my husband was confined to a wheelchair. We were even able to take a helicopter trip! Holland American is the best cruise line for handicapped people.