August 2014 - Celebrity Reflection to Europe - Mediterranean
Ship is clean. Stateroom was superb as were the attendants.
Quality of food was very good if not totally inspired. Entertainment was OK, not great but not bad either.
We were in Aqua class. Excellent but a problem with the Blu dining room on this ship is that they allow the suites and the additional cabins put on the Reflection to eat in the Blu dining room. This results in waits for your dinner. We had a some unfortunate incidents in which they forgot about us waiting despite giving us a pager and this was really very poor. This is a system problem which the cruise company needs to address. We did not have similar issues with Equinox or Ecclipse, sister ships but which had less Aqua rooms and no Aqua suites and also did not allow the Suites from other classes to eat in the dining room. Unfortunately on Reflection the dining room was not increased in size and this creates the issue on this ship though I have heard they may be adding another dining room as they have clearly realized the issue.
Since our dining experience is such an important part of the cruise for us, these episodes of dropped appointments, especially since it happened again on our last night, left a bitter taste in our mouth for the whole cruise. Other than the dining room gaffuffle, the experience in every other regard was satisfactory.
I would consider this ship and this cruise but I would question whether it is worth the upgrade to pay for the Aqua class, which I had felt in the past it was. I would not probably go on Aqua class on this ship in the future.