San Juan, Puerto Rico
Port was nice. We booked the Old and New San Juan tour through Celebrity because we had not been there before. At the first fort, the guide dumped us out and said to be back in 50 minutes. Several people were late getting back (6 people got lost in the fort), and the guide bitched about them, almost left them, but waited 5 minutes until they showed up. At the next stop (the fort on the sea), the guide said “you have 20 minutes, 20 U.S. minutes.” My friend and I returned after 15 minutes and the bus, the guide, and all the other tour people were gone! Did we both mishear what the guide said? My friend says no way, but they were ALL GONE. We were on the verge of panic (strange city, etc.) but another tour bus with the same company (through MSC cruise) had 2 extra seats and they let us on. We happily boarded and thought it was the same tour, however it kept getting later and later and our tour would have been over because we had dinner reservations at Barrachina at 7pm with friends from the ship. We had to exit the tour (guide was not pleased). Of course, we were on the other side of the island, and it’s not that easy to get a cab. We went to the Vanderbilt hotel (beautiful, by the way), and they called a cab for us. $20 later and only 5 minutes late, we arrived at Barrachina. Gus, the guide for bus #18, is the one who left us, btw. Celebrity would not refund our tour because Gus told them we were late and they considered us “whole” because we were clever enough to beg to get on another bus. They did refund the $20 for the cab ride.