September 2016 - Queen Victoria to Europe - Mediterranean
The good: Beautiful ship, better than the pictures in the Cunard literature. Great, professional Cunard staff. Fantastic service almost everywhere. Britannia Restaurant food very good for mass-produced food, and Verandah Restaurant food better than that. Really appreciated 2 full days in Venice.
The OK: Cruise entertainment ranged between great and not. What was with that Queen cover band? Awful! Some of the shore excursions had too much bus time to get to unrewarding destinations. They should disclose how much time is spent in a coach on each itinerary. But most excursions great.
The bad: while the Spa services were good, the relentless up-selling by the staff really took away from the experience, and the treatments were expensive for what you got. The internet service was terrible, and failed log-outs (not just me) wasted a lot of purchased minutes. In-room entertainment was bland, and the technology was antiquated. It should at least have allowed you t plug in your own device.