Joined: 11/12/2014
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Serenade of the Seas

October 2014 - Serenade of the Seas to Europe - Western Mediterranean

Things keep going wrong

Most problems we encountered were minor but they kept on coming.  It was always a question of What was going to go wrong next.  Here is a quick list of disappointments;

Rooms too small - the smallest room I've ever seen on a cruise.

6+ hours to add Alex to our reservation Bait and switch on Florence excursion.  We chose this cruise base on certain excursions that we dropped for no apparent reason. No maps for Valencia drop off 4 blocks from town center for Valencia drop off 5 Euros cost for all bus shuttles (every other cruise the cruise line offered free shuttles.cruise line Crib too low Entire family suffered Sinus problems on board ship.  Sinuses cleared as soon as we went ashore. Generally poor, redundant food in cafeteria. 1.5 year old Liam was not permitted to Halloween party - even with mother chaperone. Failure to properly process Amy's cabin pre-paid tips

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reviewed their Europe - Western Mediterranean cruise on Serenade of the Seas and gave it 2 stars!