October 2015 - Celebrity Equinox to Europe - Western Mediterranean
We enjoyed many aspects of the cruise. But the level of information we could get was pretty limited. Crew seemed predominantly new. Sometimes we knew more about the ship than they did.
Not impressed by the entertainment. Victor Cruz (acoustic guitar) was good, but seemed to play the same songs every day. Airband and the jazz group were good. But those were the only decent groups. And this is a long cruise.
The evening shows were some good/ some ok.
The customer service group was also really spotty. Some had no idea about the cities we were going to. They weren't sure where shuttles went. When I asked info about the material they passed out about the ports I got a lot of "I don't know" responses.