May 2015 - Pride of America to Hawaii
We had some difficult moments on this cruise. Our room steward told us on check in day this was his last day. On Sunday no one came to our room to bring clean towels and clean our room. We ate in the Italian Restaurant and waited forever for our food and their was nothing special about the food. The food in the Liberty dining room was just okay. We felt that the cruise line was trying to sell the specialty restaurants to make money. We were very disappointed in the quality of service and food on this ship. We have cruised 12 other times and the service and food on those was so much higher quality. On this ship we had to address room, dining room, specialty restaurants concerns. This was our most expensive cruise everything should have been Top Notch and it definitely wasn't. We booked our excursions through Norwegian and they were the BEST. The nightly shows were wonderful and we enjoyed dancing in the evening. We go on a cruise to be pampered and until we addressed several issues then the pampering started.