Gooddane

Gooddane
Purser

Joined: 02/03/2015
1
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1
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4
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Gooddane's Past Cruises

Norwegian Jewel

January 2015 - 7 Night Western Caribbean (Houston Roundtrip) Cruise on Norwegian Jewel

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The actual cruise was nice and the staff was always helpful and courteous. The boat was kept clean.

Thank you to a  young German woman ,she was from Stuttgart .and I believe her man was "Anke" .

she helped with a problem.

My main concern and  unhappiness  came from the shore side phone  personnel. They were adamant almost to the point of arrogant .When I changed ground transportation and ask for a refund because I had  found a more convenient flight. I was given a line of bull. It was to late for any kind of refund, I could not get off the boat in time, I would have to wait in long lines at customs. .. Absolutely No way....

All this proved to be false. I feel I was not told the truth or dealt in an honest way

Norwegian staff on board gave me a refund . WE made it to the transfer on shore quickly and airport ( Hobby, Houston with plenty of time,!  

 

  

 

 

 

 

 

 

 

 

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Gooddane's Tips

Trujillo, Honduras - nice to see this new location, before it gets run over by tourtists

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received a helpful vote on their Norwegian Jewel cruise review - Please read

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shared a quick tip for Norwegian Jewel"Use the easy walk of program."

added Jan 24, 2015 cruise on Norwegian Jewel to their profile.

reviewed their Caribbean - Western cruise on Norwegian Jewel and gave it 3 stars!