May 2015 - Norwegian Jade to Europe - Eastern Mediterranean
Traveled for honeymoon/ birthday and neither was recognized by the ship or staff. Stayed in a suite and requested hypoallergenic pillows in advance of cruise. Upon arrival I was told only down were available as my advanced request was not a priority (why offer a pillow menu at all?). Very limited options for vegetarians (salad or pasta only) nothing inventive. Suite came with butler service, but it did not exceed normal service on any other cruise. Cruise needs updating. Penthouse suite with extended balcony only came with one lounge chair. Drink service at bars and by pools was non-existent.