May 2015 - Ruby Princess to Alaska - Inside Passage
The $125.00 in SeaPass/on board cruise credits as per Karen Buford were to be available 21 days prior to sailing. I called on 05/22/15 at 7pm, which is two days before departure, and according to Karen(not Buford) at Princess Cruise Lines and Gayle at Cruises Only they at first could not find the $125.00 in credits from Cruises Only, but they could find the $100.00 from Princess Cruise Lines. Finally after a conference call between the three of us they both said the $125.00 in credits from Cruises Only did show up in Princess Cruise Lines records. Not a pleasant experience. In addition, on 05/24/15, day of departure the $125.00 in Cruises Only credits did NOT show up in Princess Cruise Lines records. It took until the next day for the $125.00 in Cruises Only credits to show up In Princess Cruise Lines records. Definitely not a good showing as far as I am concerned. Frank Jones. Austin, Texas.