FrankJones

FrankJones
Purser

Joined: 06/08/2015
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About FrankJones



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FrankJones's Past Cruises

Ruby Princess

May 2015 - Ruby Princess to Alaska - Inside Passage

Seapass credits(on board cruise) credits

The $125.00 in SeaPass/on board cruise credits as per Karen Buford were to be available 21 days prior to sailing.  I called on 05/22/15 at 7pm, which is two days before departure,  and according to Karen(not Buford) at Princess Cruise Lines and Gayle at Cruises Only they at first could not find the $125.00 in credits from Cruises Only, but they could find the $100.00 from Princess Cruise Lines.  Finally after a conference call between the three of us they both said the $125.00 in credits from Cruises Only did show up in Princess Cruise Lines records.  Not a pleasant experience.  In addition, on 05/24/15, day of departure the $125.00 in Cruises Only credits did NOT show up in Princess Cruise Lines records.  It took until the next day for the $125.00 in Cruises Only credits to show up In Princess Cruise Lines records.  Definitely not a good showing as far as I am concerned.  Frank Jones. Austin, Texas.

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received a helpful vote on their Ruby Princess cruise review - Seapass credits(on board cruise) credits

received a helpful vote on their Ruby Princess cruise review - Seapass credits(on board cruise) credits

received a helpful vote on their Ruby Princess cruise review - Seapass credits(on board cruise) credits

commented on a Ruby Princess cruise review. - "If you would forward my comments to Cruises Only customer service I would appreciate it.  " read more

commented on a Ruby Princess cruise review. - "Your response leaves me with little doubt that your organization does not stand behind what it tells its customers.  My point being that even after..." read more

commented on a Ruby Princess cruise review. - "Cruises Only and Princes Cruise Lines should align their systems so that SeaPass credits/onboard show up in Princess Cruises Lines records on a tim..." read more

reviewed their Alaska - Inside Passage cruise on Ruby Princess and gave it 3 stars!

shared a quick tip for Ruby Princess"Sit in Boris section in the Da Vanci dining area"

added May 24, 2015 cruise on Ruby Princess to their profile.