EagleMama

EagleMama
Purser

Joined: 05/20/2015
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EagleMama's Past Cruises

Freedom of the Seas

May 2015 - Freedom of the Seas to Caribbean - Western

Service Excellent; Food Good, but Not Great

The Windjammer and Dining Room food was sub par and reminded me and my husband of a Golden Corral buffet. As such, we had to upgrade to a premium dining package ($280 for both of us for the week) so we could eat at the better restaurants every night.

However, the staff was amazing. In regards to service:

The dining staff: Elvira in Leonardo's, Bien Bayais, Michael Luna, Toma Kusic, Amanda Frederick, and Greggie in Chomps. I could not believe how much they remembered about us and our preferences and/or went above and beyond to exceed our expectations.

Room Steward: Iwayan Panca Adnyana absolutely thrilled us with his greetings in the hall and towel creations. Additonally, there were times when we left for a short period (didn't put the make up the room sign out) and would come back to an emptied trash can, made bed, and/or replaced towels. He was spectacular.

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received a helpful vote on their Freedom of the Seas cruise review - Service Excellent; Food Good, but Not Great

received a helpful vote on their Freedom of the Seas cruise review - Service Excellent; Food Good, but Not Great

reviewed their Caribbean - Western cruise on Freedom of the Seas and gave it 4 stars!

added May 10, 2015 cruise on Freedom of the Seas to their profile.