January 2016 - Norwegian Jade to Caribbean - Western
Just returned from Houston on NCL's Cozumel, Belize, Roatan itinerary. I think overall the experience was good, but nothing outstanding. Some comments:
Good: room service, entertainment (in particular David Nastor), workout facilities and specialty restaurants (particularly La Cuchina). My wife enjoyed the spa.
Not so good; restaurant service was inconsistent; in my view, the staff looked worn out and were not consistent in being attentive to customer needs. Food outside the specialty restaurants was sub-par in my view. The coffee was terrible.
Also, if the drinks were more reasonably priced, I would have bought more. Two drinks with the mandatory 18% was a disincentive for my wife and I. Two beers and you're almost at $20. Wireless should be free.
This was my 3rd cruise on NCL.