August 2016 - Viking Atla to River Cruises - Europe
This cruise was made exceptional by Viking. Their staff is very well trained, experienced and very personable. The staff appears to be enjoying their jobs, which, in my opinion, is a sign of a well managed organization. Everything under their control went smoothly, however when something not within their control (delays at the locks) the staff went out of their way to be sure the passengers were impacted as little as possible. We really felt we were important and and appreciated as passengers. We have already booked a Viking Ocean Cruise because of this experience.