December 2014 - Quantum of the Seas to Caribbean - Bahamas
The cruise was good. The ship is simply beautiful with lots of things to do. The solarium area was beautiful and could accommodate more people. Customer service in some areas could have been better. The staff was not as friendly as I am accustomed to on previous Royal cruises. Some of the kinks were not all worked out. Even with all the online check in, the process was confusing at the port. After we left the check in, we did not find our key waiting for us outside our room, which was the procedure and we had to go to guest services. The overall experience was good.