Joined: 07/08/2014
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About DougSmith362

I have 4 1/2 years experience as a Cruise Consultant with Carnival UK in Southampton, England. In my position as a Cruise Consultant, I was responsible for increasing/maximising revenue on bookings by up-selling and cross-selling between brands such as P&O Cruises, Princess Cruises, Cunard Line and the new defunct Ocean Village. I also have experience as a guide for the aforementioned cruise lines. This involved showing guests - members of the general public as well as travel agents - around some of the magnificent cruise ships of the aforementioned cruise lines. I have excellent customer relationship building at every opportunity through strong communication and interpersonal skills. Also, over 20 years administrative experience working in busy office environments with customer service, face-to-face, over the phone and by e-mail.



Cruiseline: Cunard

Cruiseline: Princess Cruises

Ship: Queen Mary 2

Ship: Crown Princess

Ship: Queen Elizabeth

DougSmith362's Past Cruises

Emerald Princess

August 2016 - Emerald Princess to Europe - Western Mediterranean

Queen Elizabeth

December 2010 - Queen Elizabeth to Europe - Western Europe

Queen Mary 2

May 2009 - Queen Mary 2 to Transatlantic

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Recent Activity

added Aug 20, 2016 cruise on Emerald Princess to their profile.

uploaded a photo album from their Emerald Princess cruise on 2016-08-20

started a discussion, Queen Mary 2 - Queen Mary 2 is showing her age ! on the cruiseline forum.

commented on a Queen Mary 2 cruise review. - "I honestly don't know what some people class as "Luxury". Their expectations must be SO HIGH, that nothing is ever to their expectations. Having ..." read more

added Funchal, Madeira to their favorites on their profile.

added Santa Cruz De Tenerife, Canary Islands to their favorites on their profile.

added Brooklyn, New York to their favorites on their profile.

added May 1, 2009 cruise on Queen Mary 2 to their profile.

added Dec 1, 2010 cruise on Queen Elizabeth to their profile.

added Crown Princess to their favorites on their profile.