October 2015 - Anthem of the Seas to Transatlantic
We have been on Royal Caribbean many times but this Anthem of the Seas ship was a bad experience.
They had so many people piled into the ship that it was very hard for example it was hard to find a table in the Windjammer Buffet Restaurant at any time. Very few wait staff are there to clear away the dirty dishes. Also the loungers on the indoor decks by the pool all had blue towels on them for the whole day (being saved) SO we never managed to get one. Long lines for restaurants, mediocre food, but the staff were always smiley and pleasant and the ship clean and really beautifully built. The Schooner Bar is half the size of Schooner bars on other RC ships so when you go for Trivia you cannot get a seat, even if you go 30 minutes early -- also there are very few wait staff in the bars. Our balcony cabin was lovely and we spent most of the time in it rather than battle huge crowds in all the public rooms and public areas. The arrival in Bayonne NJ was a complete disaster.
None of the few number of staff in Customs and Immigration had any idea what was going on. There were NO taxis at the dock, only shuttles etc. RC should get its act together for this ship. We will NOT be using Royal Caribbean again.