October 2014 - Oasis of the Seas to Caribbean - Western
We just got back from a 5 day in junior suite 11360.
On the plus side the ship has many things to do. It's like a floating resort. But there were too many negatives, I assume mostly related to the large size of the boat:
- The larger the ship the longer the lines, especially getting on and off.
- Complimentary service and food was generally of poor quality. We found the buffets mostly inedible. The New York style pizza parlor served pizza that reminded us of pizza from the cafeteria in high school. Calls to room service went unanswered. The in-room movies didn't work, etc. To be clear: The for-pay food and service is great.
- The service was impersonal and often rude. Definitely the rudest service I've ever received on a cruise. The Delta airline personal seemed cheerful and accommodating by the time we left that ship. When the staff corrected one the numerous problems they caused us, (toilet overflow, not registering my drink package, forgetting to replenish coffee in the room, etc), there was not even an apologetic tone much less any actual expression of regret.
- The ship was so large it didn't feel like being on a boat. That would probably be a big plus for some people who get sea sick but we felt took away from the experience.