December 2015 - Norwegian Jade to Caribbean - Western
Pros: Getting on & off the ship went quickly & smoothly. The food was outstanding; service in the buffet & Grand Pacific dining room was excellent. The excursions were wonderful (Maya Key Private Island Retreat encounter with sea lions and swimming with sharks; Atlantis Submarine; and airboat adventure); good service from cabin stewards except for smelly linens; fun casino.
Cons: Ultra-small cabins; smelly pillows and bed coverlet (like dirty oily body smell--ugh!); very narrow hallways; a rude salesperson in the watch sale slamming shut the boxes when they closed early because of arriving back in Houston early, but giving no announcement or warning, or acting nice about it; expensive cocktails especially before leaving ports; much miscommunication & being sent to wrong locations for things like picking up bingo cash awards & bottled wine at end of cruise. I personally won't book with Norwegian again; prefer to go on Royal Caribbean. But overall, we thoroughly enjoyed the cruise to these ports (Roatan, Belize, & Cozumel).