December 2013 - Brilliance of the Seas to Caribbean - Western
I wasn't able to get a decent seat in the dining room for the first three nights. The first night they put us at a table for 10 in a high traffic area. The second night at a table by the service area where wait staff was working. The third night behind a huge pole with a curtain wrapped around it blocking the view of the whole dining room and waiters were always coming by bumping our table and spilling our wine. The last two nights they gave us a nice table. Only because the people sitting there paid to upgrade to the steakhouse on board. The service in balcony stateroom was slow. Took forever to get our luggage and we had to call and ask for everything. I have taken 5 cruises this year and this was the worst and the most expensive. It was supposed to be a holiday New Years cruise so the rates were higher than usual but quite honestly Carnival and Royal Princess do a much better job as far as all categories are concerned. I was very disappointed!