Cruisingbetter

Cruisingbetter
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Joined: 10/09/2014
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Celebrity Constellation

August 2013 - Celebrity Constellation to Europe - Northern Europe

noise early in the mornings.

We were on a Baltic cruise the ports were outstanding. A lot to do on the ship.  Shows were great, every night. We had two problems though.  They had some water problems in the cabin next to us so they were working on the room, changing the sliding door and working on the carpet that was wet. They would start the work real early in the morning before we were up and they were noisy.  Mind you we were not sleeping late we were usually up by 8 am on day we were at sea and 6:30am or 7 am on days we were in ports.

The second problem was we used the safe!  What a mistake.  So some of our money was missing, we reported it and they acted like we had done something wrong.  First they came and searched through all our things in the room, our bags our drawers, closet everywhere.  Then they told us we would not be able to get off in the next port until we talk to the police and that would take a long time so if we had plans for an excursion we might not make it. I asked for a new person to clean our room and they said that was fine. I didn't want our trip ruined any more that it had already been so I said I would not file charges but did want it in their files that this had happened. We didn't want to miss the next port, we had paid for an excursion and didn't want to miss it.  They handled the whole situation very poorly. 

 

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Cruisingbetter's Tips

Celebrity Constellation Celebrity Constellation - Ships and cruise lines have one shot to make an impression on their customers they should try to do the best they can!! If you want you to come back and tell other people about them.

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received a helpful vote on their Celebrity Constellation cruise review - noise early in the mornings.

received a helpful vote on their Celebrity Constellation cruise review - noise early in the mornings.

reviewed their Europe - Northern Europe cruise on Celebrity Constellation and gave it 2 stars!

added Aug 12, 2013 cruise on Celebrity Constellation to their profile.

shared a quick tip for Celebrity Constellation"Ships and cruise lines have one shot to make an impression on their customers they should try to do the best they can!! If you want you to come back and tell other people about them. "