August 2016 - Carnival Inspiration to Mexico
Having been on many different cruise lines in the past including carnival, I was a bit disappointed in the quality of service provided . Maybe it's partly due to many factors including the fact that tips are now mandatory and I get the feeling the employees don't really feel the need to work very hard for heir tips anymore. Service in the dining room was Verrry slow. We had late dining at 8:15 , but most nights, food wouldn't even arrive until after 9:30. The food in the anytime dining areas could be described as cafeteria quality. As for the room, our bathroom smelled worse than a gas station restroom. The smell of urine was so strong that at times, could be smelled in the cabin even with the bathroom door closed. There was a toilet bowl cleaner brush by the side of the toilet that was a permanent fixture and I'm wondering if that was the culprit in the smell. I was afraid to ho near it or touch it to find out. Frankly wasn't even worth complaining about since I mentioned it to the staff at guest services and they said someone looked at it and " it smelled fine". In a nutshell, went on this cruise as we were a big group and it was overall nice to spend time with family but I don't think I will be taking a carnival cruise ship again in the near or far future .